Susan Byrne - Principal   Susan Byrne is an Information Technology Executive with more than 20 years of experience in the fields of financial services, manufacturing, retail and software development. She has extensive experience in strategic planning, business process re-engineering, project development and project management. This diversity has given her the skills to quickly learn the business, isolate the issues, develop the strategic plan, acquire funding, negotiate contract terms and deliverables, and manage the project to on-time, on-budget delivery.   Her expertise is demonstrated in her work with Godiva Chocolatier, Inc. and FILA USA where she was the architect of the complete replacement of obsolete technology in two aggressively growing businesses. She acted as co-chair for the strategic I/T study, while at Urban Outfitters, including development of departmental service level standards, a POS plan and an Enterprise system plan. Her consulting clients have included Calico Corners, BrandConnect and several other less known businesses. She advises client companies to make better use of their operating environments and investment in technology.   She holds a degree in Finance from Philadelphia University, formerly Philadelphia Textile. This business foundation coupled with her professional advancement from programmer to strategist and the variety of businesses she has served, provides the combination required to address problems and determine solutions needed to meet and surpass client expectations.

	Fred Crotchfelt - Principal  . Fred Crotchfelt is an Information Technology Executive, a leader who has very successfully blended career as CIO, CFO, General Manager and Sales Executive.   As former Chief Information Officer of Challenger Electrical Equipment Corp, Aqua America (formerly Philadelphia Suburban Water Company) and The Judge Group, Fred’s leadership skills allowed him to remodel IT teams and organizations and make a difference in manufacturing, distribution, consulting and sales & marketing companies.   His strong relationship skills, along with his professional skills in strategic planning, budgeting, business intelligence, project management, perfectly suit him to mentoring and supporting CIO’s and other Information Technology managers and executives to improved performance and solving business problems.   He understands intimately the advantages of creating strong internal/external working relationships and partnerships, resulting in excellent customer service and high value performance, whether in the USA or offshore locations such as India. Fred graduated from Drexel University with a Bachelor of Science in Business Administration (Accounting & Finance) in 1965 and an MBA in 1966 and has been active as President of its alumni association and as a Trustee of the University.  In addition he is a member of various professional (SIM Philadelphia) and networking organizations which enable entry into many organizations in the Mid-Atlantic region.

	Ken Fulmer - Principal  .     Ken Fulmer is a management consultant with a focus on Information Technology.  His experience spans technology and infrastructure as well as systems development and business solutions.  Typical engagements are directly with the CIO or senior management team to solve some business problems that often need some framing, some process assessment, and a gap analysis to begin to understand how to properly get the results.       Ken was formerly the Chief Technology Officer at Sunoco and part of the I/T leadership team at Sunoco. His responsibilities as CTO included managing the Project Management Office (PMO), managing the IT planning and application architecture, technology and integrating the infrastructure to the applications development roles. He also directed many special technology areas including:  Internet Web Services, Portals, e-Commerce, Document Management (ECM), Business Intelligence and Data Warehousing.     Ken started at Sun Oil in the Commercial products group, responsible for new product introduction. He then managed the Sun Information Services (now Sungard) consulting group of over 200 consultants, leading projects in the government and financial services sector. He also managed the IT development for treasury, tax, and business line performance and sales reporting groups. Prior to his current role, Ken managed Sunoco’s BackOffice and financial applications, as well as being the IT director/CIO for the Mid-America business line.     Ken has an undergraduate degree from LaSalle University, and has an MBA from Clarion University. He also attended post graduate work at the MIT executive program, and he holds a PMP certificate in Project Management. Ken is also a member of the board for Inspiritec, Inc. a non-profit which performs call center services.  Ken is active with many local organizations including SIM, GPSEG, PMI, IIBA, and is a frequent speaker at local universities and professional associations.